Last updated: May 17, 2026
Data controller: Doç. Dr. Ayhan Işık Erdal, Teşvikiye Caddesi No:9/12, Şişli 34365, Turkey. Contact: info@ayhanisikerdal.com.
This policy applies to personal data we collect from visitors to buccalfatremovalistanbul.com and from people who contact our clinic through this website. It is intended to comply with the Turkish KVKK (Law on the Protection of Personal Data, No. 6698) and, where applicable, the EU General Data Protection Regulation (GDPR).
What we collect
- Contact form data: name, email, phone number, country, and the content of your message. Provided voluntarily by you when you submit a form on this site.
- Photos: photos you send for remote consultation, via WhatsApp or email. Used only for medical assessment.
- Analytics data: if you consent to analytics cookies, we collect aggregate usage data (pages visited, time on page, referrer source). This does not include personally identifying information.
- Technical data: IP address, browser type, and operating system, automatically logged by our hosting provider. Used for security and basic site operation.
We do not collect any sensitive personal data (such as detailed medical history) through this website — that occurs only during personal consultation with appropriate consent.
How we use your data
- To respond to your enquiry and provide the information you requested
- To assess medical suitability for the procedure if you submit photos for review
- To follow up about your enquiry, treatment, or care
- To improve the website and our services (aggregate analytics only)
- To comply with legal and regulatory obligations (e.g., medical record keeping)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Legal basis for processing
- Consent: when you submit a contact form or send a message, you consent to us processing that data to respond.
- Legitimate interest: for basic site operation, security, and aggregate analytics.
- Legal obligation: Turkish medical practice law requires us to maintain certain records about patients.
Data retention
- Website enquiries (non-patients): retained for 2 years from your last contact, then deleted.
- Patient records: retained as required by Turkish medical practice law (typically 10 years from your last consultation).
- Photos for assessment: if you do not become a patient, retained 6 months then deleted. If you become a patient, retained as part of your medical record.
- Analytics data: retained 24 months in aggregated form.
Your rights
Under KVKK and GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (subject to legal retention requirements)
- Object to processing
- Request data portability
- Withdraw consent at any time (where consent is the legal basis)
- Lodge a complaint with the relevant supervisory authority
To exercise any of these rights, contact: info@ayhanisikerdal.com
Cookies
This site uses minimal cookies. Essential cookies (required for the site to function) are set without consent. Analytics cookies are set only with your consent via the cookie banner. You can withdraw consent at any time by clearing your browser cookies for this site.
Third-party services
- Hosting: Netlify (USA-based). Subject to Netlify's privacy policy.
- Web analytics: If you consent, anonymous aggregate analytics may be collected via Google Analytics or similar.
- Form submissions: Forms are processed by Netlify Forms, then routed to our clinic email.
- WhatsApp: If you message us via WhatsApp, your communication is also subject to WhatsApp's privacy terms.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page indicates when. Material changes will be highlighted on this page for at least 30 days.
Contact
For privacy questions, contact:
Doç. Dr. Ayhan Işık Erdal
Teşvikiye Caddesi No:9/12
Şişli 34365, Turkey
Email: info@ayhanisikerdal.com